Elements Casino Mohawk create account

Great Canadian Rewards Membership

At Elements Casino Mohawk, located in Campbellville, Ontario (a community within Milton), all of our loyalty benefits run through the Great Canadian Rewards program. To access offers, free play credits and shared perks across Elements Casino Mohawk, Brantford, Flamboro, and Grand River, guests need to open a membership account first.

Registration is a mix of quick online pre-enrollment and mandatory in-person verification at our Milton property. Once fully signed up, members receive a physical Winners Club card that tracks activity on slots, table games and dining spend.

When you create an account, you unlock regular promotional campaigns. These include Super Spins daily draws with prizes up to CA$100 in free play, dining rewards like CA$20 free play when you spend CA$29.99 at The Eatery, and new member offers with free play credit (amount varies) once the website registration is completed. The card connects directly to over 1,400 slot machines, 60 table games (42 live and 24 electronic), and racetrack betting at our 9430 Guelph Line venue.

Points you earn at Elements Casino Mohawk carry across the Great Canadian Rewards network. They can be redeemed for free play, merchandise, special VIP-style experiences and dining vouchers at any participating site. Great Canadian Entertainment, which includes 12 destinations nationwide, manages the loyalty platform for all Ontario Elements Casino locations.

Online Pre-Registration

Online pre-registration lets you set up most of the account details before arriving on property, which usually shortens the wait at reception and makes card activation much smoother.

To start, go to the Great Canadian Rewards area on our official website and look for the new member registration page. Enter your email address, choose a secure password, and fill in your personal information. The full legal name must match your government-issued ID. Review and accept the terms and conditions, then submit the form. Make a note of the confirmation reference number and have your government-issued photo ID ready for your first in-person visit.

Once you send the form, a temporary membership profile is created. It remains pending until we verify your identification on site. Online applicants have 30 days to complete this verification step in person to unlock full account access and receive their physical Winners Club card. Until we confirm ID, the digital profile alone does not provide entry to gaming areas.

Registration through the mobile app works almost the same way, with optional biometric login features on supported phones. We email you a confirmation that includes your Winners Club card number plus instructions for finalizing your registration when you come to our Milton location.

In-Person Registration

If you prefer to do everything directly with our team, you can register on-site and walk away with your card the same day. This option is also practical for guests who do not want to use online forms.

Come to the reception desk by the main entrance at 9430 Guelph Line and let our staff know you want to enroll in Great Canadian Rewards. Show valid government-issued photo identification that includes your current address. You will complete the registration form on our electronic terminal, review the loyalty program terms on screen, accept them, and then receive your Winners Club card with a unique member number. At this point you set a 4-digit PIN for extra security and for confirming transactions.

Our security team checks that all new members meet age requirements and that identification is legitimate before we finalize any account. We must follow Ontario gaming regulations that require positive ID for everyone entering gaming areas. In most cases, the full process takes around 5 to 10 minutes, although on busy weekend evenings it can take a bit longer.

If it is your first visit, you can immediately load cash onto your Winners Club card at the cashier. The card can be used as a payment method on slot machines and electronic tables, which reduces the need to handle cash directly on the gaming floor.

Required Documentation

We follow identification rules that line up with provincial gaming authority standards. To open any account, guests must prove they meet age requirements and confirm their legal name using accepted documents.

Primary identification can be one of the following: a Canadian driver’s license with photo and current address, an Ontario provincial photo ID card, a valid Canadian passport with your legal name and date of birth, or a permanent resident card with photo and signature.

Sometimes we may need a second document, mainly when the primary ID does not show a current address. In that case, secondary options include a credit card, a health insurance card, or a utility bill that shows the same name and address. If documents do not satisfy our security checks, we may have to decline the registration request.

Guests visiting from outside Canada can use a valid foreign passport for identification along with proof of a temporary Canadian address. Verification for foreign documents can take longer and may run up to 24 to 48 hours before completion.

Card Activation and Usage

Your Winners Club card becomes active as soon as registration is completed, either after in-person sign-up or after online pre-registration plus on-site verification. From that moment, you can use it across the full Great Canadian Rewards network.

To track play and earn points, insert the card into slot machine readers or present it to the dealer at table games. Points are collected on slot wagers at rates that vary by game type. The card is also used to track eligibility for daily and weekly promotional offers, to collect dining credits when you pay at The Eatery and select outlets, to store and redeem free play and to move through our membership tiers from Club to Preferred, Premium, and Summit.

You can review your account at any time through the online portal. Access requires your Winners Club card number and the 4-digit PIN you created. Inside the portal you will see your current point balance, any pending promotional credits, your tier progression and the list of available redemption options.

Lost or damaged cards can be replaced at the reception desk. You will need to show photo ID so we can confirm the account holder. Existing points and your tier level are moved to the new card number, typically within 24 hours. The first reissue of a card is processed without any fee.

New Member Promotions

Once you create an account, you qualify for a set of new member promotions that are meant to support your first period of play with us. Each offer comes with a time window and requires that the Winners Club card is actually used.

Current benefits for new members include free play credit (amount varies) when you complete online registration and then visit in person, entry into daily Super Spins draws that can pay out up to CA$100 in free play, a dining offer where you receive CA$20 free play when you spend CA$29.99 at The Eatery, and additional birthday month bonus credits for active accounts.

Free play is added to your Winners Club card and usually expires 30 days after it is issued, unless specific campaign rules say otherwise. It is important to remember that free play must be used on eligible slot machines or electronic table games; it generally cannot be used at live dealer tables or for racetrack wagering. Any winnings from promotional credits turn into withdrawable cash only after you meet the playthrough conditions set out in the promo terms.

Super Spins runs every day, with several draws scheduled within a 24-hour period. Your entries are tracked automatically when you play qualifying slot games using your card.

Contact and Support

Our team is available at all hours to help with registration questions or any issues related to your Great Canadian Rewards account.

You can reach us in several ways:

1. Toll-free phone line at 1-800-732-2230 for general questions.
2. Local line at 905-854-4053 if you are calling from the Milton area.
3. In person at the reception desk near the main entrance.
4. Through the contact forms in the Great Canadian Rewards section of our website.

Phone agents can assist with balance checks, promotion eligibility, tier status and technical problems with the online account tools. To protect privacy, our representatives will use your Winners Club card number and follow-up security questions before sharing any account information.

On-site, our reception desk at 9430 Guelph Line, Milton, ON L0P 1B0 handles new registrations and updates every day and you do not need an appointment. Wait times are usually longest on Friday and Saturday evenings between 8 PM and midnight, while weekday afternoons are generally much quieter.